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Privacy Policy

Privacy Policy

Netcom Computer House is committed to protect the privacy of individuals who visit the website and who make use of the on-line facilities. We will only use your personal information for business purposes, improving our website, conducting market research and enhancing your experience.

By using our website, you agree to the collection and use of information in accordance to this policy. We reserve the right, at our discretion, to modify our privacy practices and update and make changes to this privacy policy at any time as we determine is appropriate. We will update this page should we make any changes to our privacy policies.

The policy can be easily accessible via a link at the bottom of each web page.


Data Controller

The data controller of this website is Netcom Computer House whose office is situated at Unit A2,3rd Floor, Setia Kenangan Complex, Kg. Kiulap, BE1518, B.S.B., Brunei Darussalam.

We may also be required to disclose your personal information to third parties in the event that we are under a duty to disclose of or share your personal data in order to comply with the law or any legal obligations, or to protect the rights, property, or safety of our site visitors, customers or others or to prevent a threat to life or health. This includes disclosing information with other companies and organizations for the purposes of fraud protection and credit risk reduction.


Information Collected and Purpose

Information collected from our customers is an important part of our business, and we will not sell, share or trade customer information with third parties that are not affiliated with us. Netcom collects customer information such as your name, residential address, billing address, delivery address, email address, date of birth, gender and personal phone number.

Netcom uses collected information for business purposes such as fulfilling orders, delivering packages, providing customer service, administering your account with us, and updating you on our latest products, news and special offers via e-mail, post or telephone.


Your Rights as Data Subject

As an individual you may exercise your right to access the data held about you by this company by submitting your request in writing to the data controller.

Although all reasonable efforts will be made to keep your information updated, you are kindly requested to inform us of any change referring to the personal data held by the association. In any case if you consider that certain information about you is inaccurate, you may request rectification of such data. You also have the right to request the blocking or erasure of data which has been processed unlawfully.

You may update your personal information by going to ‘My Account’ on Netcom’s Website.


Unless you opt-out, we will process your personal data for present and future marketing purposes. If you have opted to be contacted for these purposes, we may contact you by way of telephone, electronic communications or by post.

We mainly communicate with you through email, if you wish to unsubscribe the direct marketing communications, you can find and click on the unsubscribe link in each of the promotional email, and we will opt you out from the mailing listing without any cost. You may update your subscription preferences by going to ‘My Account’ -> ‘Newsletter Subscription’ on Netcom’s Website.


Links to Other Web Sites

To give you a better service our site can connect you with a number of links to other local and international organisations and agencies. When connecting to such other websites you will no longer be subject to this policy but to the privacy policy of the new site.


Transaction Security Policy

This site uses Secure Sockets Layer (SSL) to ensure secure transmission of your personal data. You should be able to see the padlock symbol in the status bar on the bottom right hand corner of the browser window. The url address will also start with https:// depicting a secure webpage. SSL applies encryption between two points such as your PC and the connecting server. Any data transmitted during the session will be encrypted or scrambled and then decrypted or unscrambled at the receiving end. This will ascertain that data cannot be read during transmission.


Changes to this Privacy Policy

If there are any changes to this privacy policy, we will replace this page with an updated version. It is therefore in your own interest to check the "Privacy Policy" page any time you access our web site so as to be aware of any changes which may occur from time to time.



Any comments or suggestions that you may have and which may contribute to a better quality of service will be welcome and greatly appreciated. If you have any questions, or if you would like us to stop processing your information, or if you believe that your privacy has been breached by us, please contact and we will help resolve the matter.